Strategic Enablers of Knowledge Management: Empirical Insights from Uttarakhand’s Higher Education Institutions

Usha Patel, Yogesh Kaushik, Shanu Singh

Abstract


The paper examined the factors viz. Systems thinking , Change assessment approach, Knowledge flow, Coordination & Control and Information and Communications Systems alignment, affecting the processes of knowledge management in higher education of Uttarakhand. To identify the factors of interest sufficient literatures have been reviewed and accepted have been detailed in the paper.

The purpose of paper is to make suggestions contributing to measure and to improve the process of knowledge management in higher education Institutions and are beneficial to the community of practices in the field of knowledge management.

In research methodology quantitative approach has been used to forward statistical analysis explaining the scope of study. Standard alpha -coefficient (cronbach’s alpha) has been used to test internal consistency and reliability of measurement tools (questionnaire). Convergent and Discriminant validity measures have been applied with factor loading (0.7). Hypothesis testing has been done using correlation & regression.

Findings and Observations of this study support understanding of factors affecting the processes of knowledge management helping in implementing and improving existing practices and processes in HEIs. This study is done keeping HEIs as subject of investigation so the observations may not directly be applied to other types of organizations and institutions although adaptations may make it useful.


Keywords


Knowledge management, Information and communication systems, Systems thinking approaches, Change assessment, Knowledge flow, Education Practices.

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