A STUDY ON COLLEGE STUDENTS’ ATTITUDE TOWARDS TAMIL NADU STATE TRANSPORTATION CORPORATION BUS SERVICES WITH SPECIAL REFERENCE TO COIMBATORE CITY
This study tends to convey the attitude of college students towards TNSTC Bus Services. The objective of this study is to identify the level of satisfaction of services offered by TNSTC and problems faced by college students in availing the services of TNSTC. A sample of 100 respondents - College student’s residing in Coimbatore city were collected and analysed using percentage analysis. It is found from the study that majority of the College Students are aware of Weekly, Monthly, Yearly passes and also satisfied with the service of TNSTC buses. Most of the College students opined that less space for standing inside the bus and not returning the balance amount as a problem. The College students expect certain services and facilities from the TNSTC such as Extra buses during peak hours, Maintenance of buses, comfortable seats which are very common. The study concludes that if these suggestions are taken into consideration by the government then TNSTC will always remains number one in providing the services with utmost satisfaction not only to the College students but also for the general public.
TNSTC, Bus service, Satisfaction of service, State transport.
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Review of the Performance of State Road Transport Undertakings (Passenger Services), Government of India Ministry of Road Transport and Highways, 2014-15, 1-40.
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