A STUDY ON ASSESSMENT OF STUDENTS SATISFACTION IN NBA ACCREDITED ENGINEERING COLLEGES IN BANGALORE
In the current scenario, the role of education in higher education institutions has become very important in the overall improvement of the society and has a country as a whole. A pilot test was conducted with 50 students. They are randomly selected for conducting pilot test of survey. The questionnaire was finalized after refining them based on the responses during the pilot study. The sample size chosen for the research study are 320 respondents. Overall results reveal that university students are satisfied with available Choice, Input and Output parameters.
Abdulla F. (2006). “The, development of HEdPERF: a new measuring instrument of service quality for the higher education sector”, International Journal of consumer studies, Vol. 30, No. 6, pp.569-581.
Açan B, and Saydan R. (2009). “Öğretim Elemanlarının Akademik Kalite Özelliklerinin Değerlendirilmesi: Kafkas Üniversitesi İİBF Örneği”, Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, Vol.13, No.2, pp. 225-253.
Ajzen I. (2001).‘‘Attitudes’’, Annual Review of Psychology, Vol. 52, pp. 27-58.
Aldridge S. and Rowley J. (1998). “Measuring customer satisfaction in higher education.”, Quality Assurance in Education, Vol.6, No.4, pp.197-204.
Aliah H.M.S. (1999). “Measuring Service Quality for Malaysian Financial Services and Suggestion for Future Research,” in Reinvesting Asian Management for Global Challenges, Malaysia: 3rd Asian Academy of management Conference, 16–17 July, pp.75–95.
Alridge S. and Rowley J. (2001). “Conducting a withdrawal survey”, Quality in Higher Education, Vol.7, No.1, pp. 55-63.
- There are currently no refbacks.
Send mail to firstname.lastname@example.org with questions or comments about this web site.
International Journal of Management and Social Sciences, All rights reserved.